7r777 Privacy Policy

1. Who We Are

This Privacy Policy is issued by the operator of the 7r777 platform, accessible at 7r777.ws (referred to throughout this document as "7r777", "we", "us", or "our"). 7r777 is an online casino and sports betting platform operating primarily for the Bangladesh market, offering services including live casino games, cricket and sports betting, slot games, and crash games.

For all privacy-related enquiries, data access requests, and data correction or deletion requests, please contact our Data Protection team at [email protected]. We aim to respond to all privacy-related requests within 30 days of receipt.

2. Scope of This Policy

This Privacy Policy applies to all personal data collected, processed, and stored by 7r777 in connection with your use of the 7r777 website, mobile-optimised platform, and any related services or communications (collectively, the "Platform"). It applies to all registered players, prospective players who browse the Platform without registering, and former players whose accounts have been closed.

This policy should be read alongside the 7r777 Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference. Where those documents address privacy matters, this Privacy Policy governs.

This policy does not apply to third-party websites or services that may be referenced on the Platform. 7r777 is not responsible for the privacy practices of any third-party game provider, payment processor, or identity verification service operating under their own separate privacy notices.

3. Data We Collect

7r777 collects the following categories of personal data from players and prospective players:

3.1 Identity Data

• Full legal name as shown on official identification documents
• Date of birth (used to verify the 21+ age requirement)
• Nationality and country of residence
• Copies of identity documents such as National Identity Card (NID), passport, or driver's licence
• Selfie or biometric photograph where required for enhanced verification

3.2 Contact Data

• Email address used to register the account
• Mobile phone number (used for account verification and two-factor authentication)
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna) and postal code

3.3 Financial Data

• Payment method details, including bKash account number, Nagad account number, Rocket number, Upay account, bank account details, and masked card numbers for Visa or Mastercard payments
• Transaction history, including deposit amounts, withdrawal amounts, dates, and statuses
• Source of funds documentation where requested under anti-money-laundering procedures

3.4 Gaming & Betting Activity Data

• Game history across all products including live casino, slots, crash games, and sports betting markets
• Wager amounts, bet outcomes, session durations, and betting patterns
• Bonus claims, wagering requirement progress, and promotional eligibility history
• Responsible gaming tool settings, including deposit limits, session alerts, and self-exclusion status

3.5 Technical & Usage Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, browser type and version
• Pages visited, features used, time spent on the Platform, and clickstream data
• Login timestamps and session activity logs

3.6 Communications Data

• Records of support conversations via email or live chat, including the content of messages sent to [email protected]
• Survey responses and feedback submitted voluntarily
• Marketing communication preferences and opt-out history

4. How We Collect Data

7r777 collects personal data through the following means:

• Directly from you when you register an account, complete identity verification, make a deposit or withdrawal, contact support, or respond to a survey or promotion
• Automatically through cookies, server logs, and analytics tools as you browse and use the Platform — see Section 8 for full details on cookies and tracking
• From third parties, including identity verification providers, payment processors (bKash, Nagad, Rocket, Upay, banking partners, Visa, Mastercard), fraud detection services, and anti-money-laundering screening services

Where 7r777 receives personal data about you from a third party, we will handle that data in accordance with this Privacy Policy from the point at which we receive it.

5. How We Use Your Data

The following table summarises the primary purposes for which 7r777 uses personal data and the categories of data involved in each purpose:

7r777 does not use personal data for automated decision-making that produces significant legal effects without human review. Where automated tools are used for fraud screening or responsible gaming monitoring, a human agent reviews any decision to restrict or close an account before it is implemented.

6. Legal Basis for Processing

7r777 processes personal data on the following legal bases:

• Performance of a contract: Processing necessary to provide the services you have registered for, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable anti-money-laundering laws, age verification requirements, tax reporting obligations, and other regulatory duties.
• Legitimate interests: Processing where 7r777 has a genuine business interest that is not overridden by your privacy interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7. Data Sharing & Third Parties

7r777 shares personal data with third parties only where it is necessary and proportionate. The categories of third parties to whom data may be disclosed are as follows:

7.1 Payment Service Providers

Transaction data and identity information are shared with payment processors including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and international card schemes (Visa, Mastercard) solely for the purpose of executing deposit and withdrawal transactions. These providers process data under their own privacy notices and are not permitted to use your data for any other purpose.

7.2 Identity Verification Providers

Identity and contact data is shared with third-party KYC (Know Your Customer) and AML (Anti-Money Laundering) screening services for the purpose of verifying player identity and conducting legally required checks. These providers are bound by contractual data processing obligations and may not use your data beyond the scope of those obligations.

7.3 Game Technology Providers

Technical and gaming activity data is shared with game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to the extent necessary for game delivery, dispute resolution, and RNG certification. These providers do not receive identity or financial data beyond what is necessary for game operation.

7.4 Legal & Regulatory Authorities

7r777 may disclose personal data to law enforcement agencies, regulatory bodies, or other public authorities where required by applicable law, court order, or where disclosure is necessary to prevent serious crime or protect the rights and safety of other players.

7.5 No Sale of Data

Under no circumstances does 7r777 sell, rent, lease, or otherwise trade personal data to third-party advertisers, data brokers, or any other commercial entity for their own marketing or profiling purposes. Any sharing of data is strictly limited to the service delivery purposes described in this section.

8. Cookies & Tracking

The 7r777 Platform uses cookies and similar tracking technologies to deliver and improve its services. Cookies are small text files stored on your device when you visit the Platform. The following categories of cookies are used:

• Strictly necessary cookies: Required for the Platform to function. These include session cookies that maintain your login state and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without impairing Platform functionality.
• Performance & analytics cookies: Used to collect anonymous data about how players use the Platform, including pages visited and features used. This data is used to improve the Platform experience. These cookies are only set with your consent.
• Functional cookies: Used to remember your preferences such as language settings, game lobby layout, and responsible gaming tool configurations. These cookies improve your experience but are not strictly necessary.
• Marketing cookies: Used to deliver relevant promotional content about 7r777 games and offers within the Platform. 7r777 does not use third-party advertising networks. Marketing cookies are only set with your explicit consent.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect Platform functionality, including your ability to maintain an authenticated session.

9. Data Security

7r777 implements comprehensive technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the 7r777 platform
• Encryption of sensitive data at rest, including stored payment method information and identity documents
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Multi-factor authentication requirements for all staff accessing systems that process personal data
• Regular penetration testing and security audits conducted by independent third-party specialists
• Intrusion detection systems and 24/7 security monitoring of platform infrastructure
• Formal data breach response procedures, including notification protocols

Notwithstanding these measures, no internet-based platform can guarantee absolute security. Players are strongly encouraged to use a strong, unique password for their 7r777 account, to enable two-factor authentication, and to contact [email protected] immediately if they suspect any unauthorised access to their account.

10. Data Retention

7r777 retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymised:

• Active account data: Retained for the duration of your registered account and for a period of five (5) years following account closure, to comply with anti-money-laundering record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with applicable financial record-keeping laws.
• Identity verification documents: Retained for five (5) years following account closure or the last transaction, whichever is later.
• Support and communications records: Retained for three (3) years from the date of the interaction, or longer where a dispute remains unresolved.
• Marketing consent records: Retained for the duration of your account and for one (1) year following withdrawal of consent, to demonstrate compliance with consent requirements.
• Technical and usage logs: Retained for a maximum of thirteen (13) months from the date of collection for analytics purposes, after which they are aggregated and anonymised.

Where retention beyond these periods is required by a specific legal obligation, regulatory direction, or active legal proceeding, 7r777 will retain the relevant data for the duration of that requirement and delete it promptly thereafter.

11. Your Rights

As a player whose personal data is processed by 7r777, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected], clearly identifying yourself and the right you wish to exercise. We will respond within 30 days.

• Right of access: You may request a copy of the personal data 7r777 holds about you, along with information about how it is used and with whom it is shared.
• Right to rectification: You may request that inaccurate or incomplete personal data held about you be corrected or updated.
• Right to erasure: You may request deletion of your personal data where we no longer have a legal basis to retain it. This right does not apply where retention is required by law (e.g., financial record-keeping obligations) or where a legal dispute is ongoing.
• Right to restriction: You may request that processing of your personal data be restricted while a correction or objection request is being assessed.
• Right to data portability: You may request that personal data you have provided to 7r777 be delivered to you in a structured, commonly used, and machine-readable format.
• Right to object: You may object to processing of your personal data carried out on the basis of legitimate interests, including profiling for responsible gaming monitoring. 7r777 will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing communications, non-essential cookies), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.

7r777 will not charge a fee for handling rights requests unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. We may request additional information to verify your identity before processing a rights request.

12. Children & Minors

The 7r777 Platform is strictly intended for adults aged 21 years and above. 7r777 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor without appropriate verification, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered an account with 7r777 or that personal data of a minor has been submitted to the Platform, please notify us immediately at [email protected] so that we can investigate and take appropriate action without delay.

Parents and guardians are encouraged to use available parental control tools on shared devices to prevent minors from accessing online gambling platforms.

13. International Data Transfers

The 7r777 Platform serves players primarily in Bangladesh. Where personal data is transferred to or accessed by service providers located outside Bangladesh — for example, game technology providers or cloud infrastructure partners — 7r777 ensures that appropriate safeguards are in place to protect the data during and after transfer.

These safeguards include contractual clauses requiring recipient parties to maintain data protection standards equivalent to those applied by 7r777, and technical measures such as encryption of data in transit. 7r777 does not transfer personal data to jurisdictions where adequate protection cannot be ensured without implementing compensating controls.

14. Amendments to This Policy

7r777 reserves the right to update this Privacy Policy at any time. When changes are material — for example, a change to the categories of data collected, the purposes for which data is used, or the third parties with whom data is shared — registered players will be notified by email to the address on file with their account at least 14 days before the changes take effect.

The updated Privacy Policy will be published on this page with a revised effective date. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised policy. If you do not accept the revised policy, you must cease using the Platform and contact [email protected] to close your account.

Minor, non-material changes (such as clarification of existing language or corrections of typographical errors) may be made without advance notice, and will be reflected on this page with an updated effective date.

15. Contact Us

For all privacy-related enquiries, data subject rights requests, or concerns about how 7r777 handles your personal data, please use the following contact details:

• Email: [email protected] (plain text — not a clickable link)
• Subject line: Please include "Privacy Request" and your registered account username in the subject line of your email
• Response time: We aim to acknowledge all privacy-related requests within 5 business days and to provide a substantive response within 30 calendar days
• Support hours: 24/7, 365 days a year, in English and Bengali

If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the relevant supervisory authority in your jurisdiction.